Help center
Frequently asked questions
Everything merchants ask about Nimovex apps. Can't find it? Our team replies fast.
What does Nimovex do?
We build focused ecommerce apps for Shopify merchants. Our first app, Nimovex Bid & Auction, adds live auctions to products in your store.
Is Nimovex Bid & Auction available yet?
Nimovex Bid & Auction is currently in early access. Availability and installation instructions will be shown on this website and in the Shopify App Store when the app is released.
Will it work with my theme?
Bidding Now is designed to use Shopify's theme app extension model, so merchants should not need to edit theme code. Confirm supported themes and setup steps before installing.
How does an auction end?
When the auction reaches its end time, the highest qualifying bid wins. The winner receives a draft order at the winning price and pays through the store's normal Shopify checkout.
What stops last-second sniping?
A bid placed near the end of an auction can extend the end time. This gives other bidders a chance to respond instead of rewarding a last-second bid alone.
What if the winner never pays?
After the configured payment window, the sale can move to second-chance offers for other qualifying bidders. The merchant controls the auction settings and payment window.
Can shoppers bid without an account?
Guest bidding is planned for the Pro plan and requires email verification. Merchants can use bidding controls to help limit abuse.
Can I keep my reserve price private?
Yes. The reserve price is hidden from shoppers. They can see whether the reserve has been met, but not the reserve amount itself.
What does Nimovex Bid & Auction cost?
The planned pricing is free for one live auction at a time. The planned Pro plan is $9.99 per 30 days for unlimited auctions, multi-variant auctions and guest bidding. Nimovex does not charge commission on sales. Final pricing is shown in Shopify before installation.
What data does Bidding Now use?
Depending on the features enabled, Bidding Now may use store, product, customer, bidder, auction and order information needed to operate auctions and create winning orders. See our Privacy Policy for the full list and deletion process.
How do I get help?
Use the chat button on this website or email hello@nimovex.info. You will reach the team building the app.
What happens to my data if I uninstall?
We stop processing store data after uninstall and delete the merchant's store data within 30 days, except where a longer period is required by law or needed for security, fraud prevention or dispute resolution. See our Privacy Policy for details.