Help center
Frequently asked questions
Everything merchants ask about Nimovex apps. Can't find it? Our team replies fast.
What does Nimovex do?
We build focused ecommerce apps for Shopify merchants. Our first app, Bidding Now, adds live auctions to any product in your store.
Is Bidding Now available yet?
It is in early access and not on the Shopify App Store yet. Join the list and we will onboard your store personally when a spot opens.
Will it work with my theme?
Yes. The widget installs as a theme app extension in one click and never edits your theme code.
How does an auction end?
At the end time the highest bid above your reserve wins. The winner gets a draft order at that price and pays through your normal checkout.
What stops last-second sniping?
A bid near the end extends the auction automatically, so bidders have to beat the price rather than the clock.
What if the winner never pays?
After your payment window — 48 hours by default — the sale rolls to the next bidders as second-chance offers, up to ten of them.
Can shoppers bid without an account?
Yes, on Pro. Guest bidders verify their email, and you can cap how much they bid or block them outright.
Can I keep my minimum price private?
Yes. Reserve prices stay hidden — shoppers only see whether the reserve has been met.
What does it cost?
Free for one live auction at a time. Pro is $9.99 per 30 days for unlimited auctions, multi-variant auctions and guest bidding. No commission on sales either way, billed through Shopify.
How do I get help?
Email us — you reach the people who build the app. We will also set up your first auction with you.
What happens to my data if I uninstall?
We stop processing your store data immediately and delete it within 30 days, as described in our Privacy Policy.